Please enable at least one shipping method.

Please set one shipping method as default.

Please set one payment method.

Please add Seller name , Store name , City , Country , Zip-Code , Contact , About your Store , Your Story - Behind the Label . And Continue.

Shop FAQs
Here are frequently asked questions for shop.


Here are details about faqs

  • Set Shipping as Default

    It is necessary for the sellers to choose a shipping method. Then only shipping rates will be visible to the customers on front end. 

    If a seller don’t want to set the shipping method separately for each of his products then, he can simply set the “Shipping as default” as set the shipping rates. Thus, the marketplace shipping method will be automatically added to each product of that seller.   

    Seller Panel>>Go to Configuration>>Shipping Configuration>>Click (…)Action>>Click “Set As Default” from Action menu of Shipping Methods. 



    If you
     are shipping to different countries with different shipping rates then, you have to set country wise shipping.
    In the Shipping Configuration menu of the seller panel, you will have the marketplace shipping option in the listing. 


    In front of that shipping method, you need to click the view button in the Action menu. 

    Clicking the view button, the seller will see the list of added countries. There, the seller will get the option to manage shipping ranges & add more countries. 

    The seller can manage each country’s shipping rates from the Action menu just by clicking the view button. He/she can anytime disable/delete any country from the list. 


    How to Manage Shipping Range? 

    Sellers first need to add Shipping ranges and then proceed to add countries to set different shipping rates for each country for all the states. 


    Seller adding Shipping ranges 

    Seller will click the Add New Range button to set a shipping range to enter zone-wise shipping rates. These rates will be applied whether on the product’s price or product’s weight. 


    A Seller can add up to 8 shipping ranges for a Shipping method. 


    Shipping Range is set based on the Price of the product. Similar to this, Seller can set up to 8 ranges for a shipping method. Also, the seller can edit/delete the ranges. 


    The seller can view the shipping range details from here: 


    Once done, the seller will proceed to select countries & set different shipping rates for each country & their states based on price or weight of the product. 


    All the countries to which shipping rate is set will be listed in this section (as attached in the screenshot). The seller can proceed to manage shipping ranges from there & add new countries also.

    In case the admin has selected Multiple Shipping and enabled the Country-wise shipping. 

  • Choose Shipping Method while Adding/Editing Products
    Once the seller configure the shipping rates, make sure to select a shipping method while adding/editing a product from the respective panels. 

    Merchant Product CSV Format

    Learn how to create your own CSV file while importing products to the store.

    *Unique Id :
    This id is unique for every product and it should be a numeric only. The variants for the
    product will have the same unique id as the main product with different lines below the main
    product. (This field is mandatory)

    *Title :
    This is the title of the product. Example – Leather Bag. (This field is mandatory)

    *Description :
    This is the HTML description of the product without formatting.

    *Vendor Email :
    Email of the vendor for the product. Example – (This field is

    *Type :
    Denotes the Product type and into what collection it belongs. Example – Clothing (This field is mandatory)

    Tags :
    Tags are the keywords associated with your product, which helps them to be searched easily
    from the store frontend
    For adding multiple product tags, refer the listing given in Products Tags page- “tag1,tag2,tag3”

    *Option Name1 :
    The name for the product option. Example – Size (This field is mandatory)
    For products with no variants, this should be set to "Title"

    *Option Value1 :
    The value for the product option. Example – Large (This field is mandatory)
    For products with no variants, this should be set to "Default Title"

    Option Name2 :
    This is the second option for the product and can be left blank. Example – Color

    Option Value2 :
    This is the product value for the second option. Example – Blue

    Option Name3 :
    This is the third option for the product.

    Option Value3 :
    This is the product value for the third option.

    Variant SKU :
    Product SKU or the variant SKU. This is used to track inventory

    Variant Grams :
    This is the variant weight in grams. You need to write just the number, not the
    measurement unit. Example : 10

    Variant Inventory Tracking:
    This is the inventory tracking for this variant or product. Valid values
    include “shopify” or blank if you don't want to track inventory.

    Variant Qty :
    This is the variant or the product quantity in stock.

    *Variant Price :
    This is the price of the variant or product. No need to specify the currency.
    Example : 299.00

    Variant Compare at Price :
    This is the “compare at price” of the variant

    *Variant Requires Shipping :
    Use 'TRUE' for shipping requirement and 'FALSE' if shipping not
    required (This field is mandatory)

    Variant Barcode :
    Barcode, ISBN or UPC of the product.

    *Charge Taxes :
    Use 'TRUE' for taxes requirement and 'FALSE' if taxes not required (This field is
    *Image Url : This field contains link(s) of product images. Use comma as separator when product
    contains multiple images.

    Custom Fields : If custom field is required then do not leave corresponding cell empty and if custom
    field is of drop down type then fill only the values which are in the options list of that custom field .

    Handling Charges :
    This is the Handling Charges goes to seller.(This field is used when Sales Price
    Configuration is Enabled)

    Width :
    This is the width of the product. (This field is mandatory when product have either one of
    shipping method USPS, CANADA POST, ECOM EXPRESS)

    Height :
    This is the height of the product. (This field is mandatory when product have either one of
    shipping method USPS, CANADA POST, ECOM EXPRESS)

    Length :
    This is the length of the product. (This field is mandatory when product have either one of
    shipping method USPS, CANADA POST, ECOM EXPRESS)

    Girth :
    This is the girth of the product. (This field is mandatory when product have either one of
    shipping method USPS, CANADA POST, ECOM EXPRESS)

    Collection : This is the name of the collection in which you wan to add the product. One product
    can be added to only one collection by this method. Smart collection cannot be added here.

    Tax Type : This is the Tax Type e.g. GST, Federal Tax (This field is mandatory when INDIAN GST
    feature is ENABLED)

    Inventory Policy :
    This field allow sellers to sell their products when it's Out Of Stock.(Use
    'continue' for continue selling when product in out of stock and 'deny' to restrict)

    Note :
    • If a product has variants, then enter all the fields (described above) for the product on the
    first line. On the following lines, enter the unique id of the product. Then, skip the Title,
    Description, Vendor Email, Type, Tags and Collection fields. And fill out the rest of the
    fields for variants.
    • If you have restriction on product types, collections or tags, then you must enter only values
    that are allowed. Otherwise, it will give error.
    Here is a vendor example of bulk uploading products by csv file

    1.Check your website go to your collections and select your product which you want to


    2.Check this image for reference of what you have to place where in the CSV(the tag is same
    as the CSV headers)

    3.When filling the CSV, if a product has a variant (as in the example) then the UNIQUE ID
    column must have all the rows completed until the number of variants are over.
    The TITLE needs to be filled only on the first row same with the DESCRIPTION (because they
    remain same for all the variants), Add TYPE(this is the product type)
    Next is the variant(SIZE over here) addition, ADD the SIZE (variant name)under OPTION NAME 1
    and its particular value under OPTION VALUE1 Similarly if you have different options like
    color, type etc. you can keep adding them (MAXIMUM LIMIT IS 3 OPTION NAMES with 100 VALUES
    for each)


    4.The VARIANT SKU is the Stock keeping Unit which you can have different(or same) for each
    variant depending on your choice
    VARIANT GRAMs is the Weight of the variant in Grams
    VARIANT INVENTORY TRACKING this is for defining whether you want shopify to track the
    inventory or not just enter ‘shopify’ or leave blank if you do not want shopify to track
    VARIANT QTY is the variant quantity of stock
    VARIANT PRICE is the price of each product
    VARIANT COMPARE AT PRICE if you are offering a discount this will be original higher price and
    will show as a ‘slashed through’ amount, the lower rate will be in the previous VARIANT PRICE
    VARIANT REQUIRES SHIPPING you can set it to TRUE or FALSE depending on whether it require
    shipping or not!
    VARIANT BARCODE is for POS if you have any barcode
    COLLECTION is the collection (category) Where you want the product to go(you need to check
    the homesite collections for this)
    INVENTORY Use 'continue' for continue selling when product in out of stock and 'deny' to
    IMAGE URL is for the images you want to enter it should be a direct link to the image
    (DROPBOX image is only possible when there is a direct link to the image)


    Once you have updated the CSV you can then go to your dashboard and go to PRODUCTS>More
    OPTIONS>Add products by CSV
    You can choose either method 1 or 2
    THE DIFFERENCE IS ONLY THE IMAGES(if you do not have image url and you have
    direct images you can upload the direct image and add that link on to the IMAGE

    5.UPLOAD the CSV then Validate the CSV once VALIDATED then SUBMIT, after that you will get
    the Pop up of successful upload

    6.Once uploaded successfully you can now go and check whether it is all perfectly uploaded
    or not and you can then make changes (REMEMBER IT WILL COME LIVE ONLY WHEN APPROVED